Welcome to the technical support website for customers of PixiNet, Aloha.com, and HulaNet. For online support, choose the type of connection to which you subscribe.

A list of frequently asked questions including: configuration parameters, how to upload your webpages, and local access numbers.
Some alternatives to 56K dialup connection problems, phone line solutions and the truth on connectivity issues. What you as the user can do to prevent, lessen or completely eliminate the problem by preventative maintenance and information.
Your domain is hosted by us on one of our Cobalt Servers. This service provides you with the opportunity to be your own site administrator. You can also take advantage of our secured server for your order forms and cgi scripts.

ADSL

Your connection to the internet is made by using a digital modem that is provided by GTE. This modem is then connected to your computer or Local Area Network (LAN).
Your connection to the internet is made by using a standard analog modem that is connected to your computer.
Download the dial-up client for Windows and Macintosh.
Instructions for the iPassConnect PDA (Palm) client.
Contact Tech Support
Tech Support Hours

Monday - Friday
Weekends & Holidays

9am - 7pm HST
9am - 3pm HST
Tech Support
support@pixi.com (808) 237-6751 (O'ahu)
1-866-898-TECH
Business & Sales
sales@pixi.com (808) 237-6759 (O'ahu)
1-866-PIXINET
Billing
billing@pixi.com (808) 237-6759 (O'ahu)
1-866-PIXINET



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Pacific Information Exchange, Inc.
All Rights Reserved.

1132 Bishop St. Suite 770, Honolulu, HI 96813
Phone: (808) 237-6759 (On Oahu) • Fax (808) 585-9541 • 1-866-PIXINET (Outer Islands and Mainland)
Technical Support: (808) 237-6751 (Oahu) or 1-866-898-TECH (Outer Islands and Mainland)